Privacy Policy

Last updated: May 4, 2026

At 300dpi, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and delivery address when you place an order or request a quote.
  • Order Details: Product preferences, quantities, design files, and special requirements.
  • Payment Information: Payment details processed securely through Razorpay. We do not store your card details.
  • Communication Data: Messages you send us via WhatsApp, email, or our website chat.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and delivery updates
  • Respond to your inquiries and provide customer support
  • Send promotional offers (only with your consent)
  • Improve our products and services
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Delivery partners, payment processors (Razorpay), and communication platforms (WhatsApp) to fulfill our services.
  • Legal Requirements: When required by law or to protect our rights.

4. Third-Party Services

Our website and services integrate with:

5. Data Security

We implement appropriate security measures to protect your personal information, including:

  • HTTPS encryption for all data transmission
  • Secure payment processing through Razorpay
  • Limited access to personal data on a need-to-know basis
  • Regular security reviews

6. Cookies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your cart items
  • Understand how you use our website
  • Improve your browsing experience

You can disable cookies in your browser settings, but some features may not work properly.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal requirements)
  • Opt out of marketing communications

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are typically kept for 7 years for accounting purposes.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: